Ecommerce Assistant

About the Role

We're looking for a detail-oriented and proactive Ecommerce Assistant to support our online sales operations across Shopify, eBay, Mirakl, and other marketplaces.

Key Responsibilities

• Create, upload, and manage product listings on Shopify, eBay, Mirakl, and other marketplaces.
• Write clear, accurate, and SEO-optimised product titles and descriptions to enhance visibility and conversion.
• Add and maintain metadata, tags, and attributes for each product to support on-site search and SEO performance.
• Ensure product imagery is accurate, high-quality, and aligned with brand guidelines, collaborating with the creative team as needed.
• Categorise products correctly within each platform for an intuitive browsing experience.
• Regularly audit and update listings to ensure pricing, inventory, and details are up to date.
• Assist in setting up collections, bundles, and seasonal campaigns within Shopify.
• Monitor marketplace performance metrics and suggest improvements to increase visibility and sales.
• Support the eCommerce team with daily operational tasks, including uploads, stock checks, and listing optimisation.
• Stay up to date with platform updates, SEO trends, and marketplace best practices.

Requirements

• 1–3 years of experience in an eCommerce or online retail role (experience with Shopify is essential).
• Working knowledge of Shopify Admin, eBay Seller Hub, and familiarity with Mirakl or similar marketplace platforms.
• Understanding of SEO principles, keyword optimisation, and product metadata.
• Strong attention to detail and ability to manage multiple listings and platforms efficiently.
• Proficient in Excel or Google Sheets for managing product data and bulk uploads.
• Excellent written communication and organisational skills.
• A proactive, problem-solving mindset with a strong sense of ownership.

Preferred Qualifications

• Experience using Shopify apps or integrations for bulk uploads and product management.
• Familiarity with PIM (Product Information Management) tools or data feeds.
• Basic knowledge of HTML or liquid code (a plus, not required).
• Experience working with creative assets (images, videos, infographics) to enhance listings.

Benefits

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Paid sick time
• Paid time off
• Provident Fund